Your role will be to manage and lead the operations which cover:
Maintenance, Fulfilment and Despatch, Warehousing, Purchasing/ Procurement, Planning, Production, Quality & Safety-Security, Technical Development
Reporting to the Regional Industrial Director and functionally to the regional Sales VP.
Your Main Duties are:
• Manage, coordinate and lead this bright new site to avoid any customer conflict and impact working closely with the country sales team. Handling all daily business / issues with agility and reliability. Defining and implementing the optimized new organization to improve operation’s efficiency, capacity and quality. To change the industrial culture for more initiative & reactivity. Getting the best out of teams and equipment to meet customer needs. Managing in a way which drives to cost efficiencies, motivates and engages the workforce to ensure excellent quality, SLAs and customer satisfaction, high attendance levels.
• Deploy and manage Group Policy and Objectives with a focus on Quality, Cost and Delivery which includes Service levels (OTD, SLA) and Productivity (efficiency of automatic and manual processes).
• Develop methodology, standards, systems and technology and enhance global process improvement/troubleshooting plans using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Management of capacity: Coordinate CAPEX requirement in line with Group budget objectives. Screen, analyze resources utilization (technical & human) and consolidate all information for investment justification. Work with the Corporate Operations Support team on volume variation and machine maintenance/ obsolescence. Master the capacity of the site to meet the business requirements.
• Deploy best practices. Monitor the planning and support the implementation of new systems, new equipment and facility upgrades as well as software changes in line with Regional Operations standards. Analyze and contribute to strategic planning, coordinate complex problem resolution and conduct the troubleshooting.
• Participate in the Budget preparation being responsible for the Operations budget and forecast processes (standard cost): Analyze volumes, performance and propose the capacity needed to meet budget numbers. Implement capacity decisions in order to deliver according to the defined planning.
• Provide on time defined reporting on all aspects of the Operations to meet management requirements and in conformance with Group standards (FTE, volume, GM, KPIs).
• Liaise with all Industrials & Supply chain counterparts within the Corporate Matrix and specially with Regional Industrial Director
• Quality assurance, ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification. Handling non compliances. Looking for efficiency improvements.
• Safety and Security compliance, ensuring various scheme certifications. Member of the Security Management Group.
Here are the soft Skills we hope can describe you the best:
Versatile Leadership style. Good communicator. Drive, Ability to lead, influence and persuade. Good analytical mind, great responsiveness and anticipation direction. Ability to engage and build teams and to work with various levels of people. Drive and self-motivation. Customer Oriented.
CONFIRMED SITE MANAGER (M/F)
Based in the North Westside of Mexico State - less than 15Kms from City Centre – MexicoFull Time Permanent Job - eligibility to work In Mexico
The scope of your responsibilities will be to manage, coordinate and lead a bright recently set up Manufacturing site (handling of the transfer of the old site :50p+=>100p) dedicated to technological Services Solutions. You will be reporting to a regional LATAM and corporate matrix organization. The Client’s Global operations Headquarter is based in Europe.
The values of our client: Teamplayer, Curious, Trusted, Caring, Daring, Together, Humble. If this sounds like you, then this is the right opportunity for you!
Your role will be to manage and lead the operations which cover:
Maintenance, Fulfilment and Despatch, Warehousing, Purchasing/ Procurement, Planning, Production, Quality & Safety-Security, Technical Development
Reporting to the NORTAM Industrial Director and functionally to the regional Business Unit Director serving 2 major Business lines, 1 region,
Your Main Duties are:
• Manage, coordinate and lead this bright new site to avoid any customer conflict and impact working closely with the country sales team. Handling all daily business / issues with agility and reliability. Defining and implementing the optimized new organization to improve operation’s efficiency, capacity and quality. To change the industrial culture for more initiative & reactivity. Getting the best out of teams and equipment to meet customer needs. Managing in a way which drives to cost efficiencies, motivates and engages the workforce to ensure excellent quality, SLAs and customer satisfaction, high attendance levels.
• Deploy and manage Group Policy and Objectives with a focus on Quality, Cost and Delivery which includes Service levels (OTD, SLA) and Productivity (efficiency of automatic and manual processes).
• Develop methodology, standards, systems and technology and enhance global process improvement/troubleshooting plans using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Management of capacity: Coordinate CAPEX requirement in line with Group budget objectives. Screen, analyze resources utilization (technical & human) and consolidate all information for investment justification. Work with the Corporate Operations Support team on volume variation and machine maintenance/ obsolescence. Master the capacity of the site to meet the business requirements.
• Deploy best practices. Monitor the planning and support the implementation of new systems, new equipment and facility upgrades as well as software changes in line with Regional Operations standards. Analyze and contribute to strategic planning, coordinate complex problem resolution and conduct the troubleshooting.
• Participate in the Budget preparation being responsible for the Operations budget and forecast processes (standard cost): Analyze volumes, performance and propose the capacity needed to meet budget numbers. Implement capacity decisions in order to deliver according to the defined planning.
• Provide on time defined reporting on all aspects of the Operations to meet management requirements and in conformance with Group standards (FTE, volume, GM, KPIs) .
• Liaise with all Industrials & Supply chain counterparts within the Corporate Matrix and specially with Regional Industrial Director
• Quality assurance, ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification. Handling non compliances. Looking for efficiency improvements.
• Safety and Security compliance, ensuring various scheme certifications. Member of the Security Management Group. ]]>
Here are the soft Skills we hope can describe you the best:
OPERATIONS DIRECTOR US Chantilly / Site Manager
-(based in Washington DC| Chantilly –USA)
Full Time Permanent Job - eligibility to work in USA- Equal opportunity Employer- US citizen able to support US background check
The scope of your responsibilities will be to take over an Industrial Manufacturing site (Flagship#1 for the group) dedicated to technological Services Solutions (Personalization activities) for Northern America Market, located in Washington DC area (Chantilly) . You will be reporting to a regional and corporate matrix organization. The Client’s Global operations Headquarter is based in Europe.
The values of our client: Curious, Trusted, Caring, Daring, Together. If this sounds like you, then this is the right opportunity for you!
Reporting to the European Industrial Director and functionally to the regional Business Unit Director serving 2 major Business lines, 1 region,
Your Main Duties are:
• Manage, coordinate and lead this bright new site to avoid any customer conflict and impact working closely with the country sales team. Handling all daily business / issues with agility and reliability. Defining and implementing the optimized new organization to improve operation’s efficiency, capacity and quality. To change the industrial culture for more initiative & reactivity. Getting the best out of teams and equipment to meet customer needs. Managing in a way which drives to cost efficiencies, motivates and engages the workforce to ensure excellent quality, SLAs and customer satisfaction, high attendance levels.
• Deploy and manage Group Policy and Objectives with a focus on Quality, Cost and Delivery which includes Service levels (OTD, SLA) and Productivity (efficiency of automatic and manual processes).
• Develop methodology, standards, systems and technology and enhance global process improvement/troubleshooting plans using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Management of capacity: Coordinate CAPEX requirement in line with Group budget objectives. Screen, analyze resources utilization (technical & human) and consolidate all information for investment justification. Work with the Corporate Operations Support team on volume variation and machine maintenance/ obsolescence. Master the capacity of the site to meet the business requirements.
• Deploy best practices. Monitor the planning and support the implementation of new systems, new equipment and facility upgrades as well as software changes in line with Regional Operations standards. Analyze and contribute to strategic planning, coordinate complex problem resolution and conduct the troubleshooting.
• Participate in the Budget preparation being responsible for the Operations budget and forecast processes (standard cost): Analyze volumes, performance and propose the capacity needed to meet budget numbers. Implement capacity decisions in order to deliver according to the defined planning.
• Provide on time defined reporting on all aspects of the Operations to meet management requirements and in conformance with Group standards (FTE, volume, GM, KPIs) .
• Liaise with all Industrials & Supply chain counterparts within the Corporate Matrix and specially with Regional Industrial Director
• Quality assurance, ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification. Handling non compliances. Looking for efficiency improvements.
• Safety and Security compliance, ensuring various scheme certifications. Member of the Security Management Group. ]]>
| OPERATIONS DIRECTOR RSA -(based in Jobourg -South Africa) Full Time Permanent Job - eligibility to work in South Africa - Employment Equity position |
The scope of your responsibilities will be to manage, coordinate and lead a recently set up Manufacturing site (100people) dedicated to technological Services Solutions. You will be reporting to a regional and corporate matrix organization. Our Client The Client’s Global operations Headquarter is based in Europe.
The values of our client: Curious, Trusted, Caring, Daring, Together. If this sounds like you, then this is the right opportunity for you!
• Manage, coordinate and lead this bright new site to avoid any customer conflict and impact working closely with the country sales team. Handling all daily business / issues with agility and reliability. Defining and implementing the optimized new organization to improve operation’s efficiency, capacity and quality. To change the industrial culture for more initiative & reactivity. Getting the best out of teams and equipment to meet customer needs. Managing in a way which drives to cost efficiencies, motivates and engages the workforce to ensure excellent quality, SLAs and customer satisfaction, high attendance levels.
• Deploy and manage Group Policy and Objectives with a focus on Quality, Cost and Delivery which includes Service levels (OTD, SLA) and Productivity (efficiency of automatic and manual processes).
• Develop methodology, standards, systems and technology and enhance global process improvement/troubleshooting plans using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Management of capacity: Coordinate CAPEX requirement in line with Group budget objectives. Screen, analyze resources utilization (technical & human) and consolidate all information for investment justification. Work with the Corporate Operations Support team on volume variation and machine maintenance/ obsolescence. Master the capacity of the site to meet the business requirements.
• Deploy best practices. Monitor the planning and support the implementation of new systems, new equipment and facility upgrades as well as software changes in line with Regional Operations standards. Analyze and contribute to strategic planning, coordinate complex problem resolution and conduct the troubleshooting.
• Participate in the Budget preparation being responsible for the Operations budget and forecast processes (standard cost): Analyze volumes, performance and propose the capacity needed to meet budget numbers. Implement capacity decisions in order to deliver according to the defined planning.
• Provide on time defined reporting on all aspects of the Operations to meet management requirements and in conformance with Group standards (FTE, volume, GM, KPIs).
• Liaise with all Industrials & Supply chain counterparts within the Corporate Matrix and specially with Regional Industrial Director
• Quality assurance, ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification. Handling non compliances. Looking for efficiency improvements.
• Safety and Security compliance, ensuring various scheme certifications. Member of the Security Management Group. ]]>
Here are the soft Skills we hope can describe you the best:
Versatile Leadership style. Good communicator. Drive, Ability to lead, influence and persuade. Good analytical mind, great responsiveness and anticipation direction. Ability to engage and build teams and to work with various levels of people. Drive and self-motivation. Customer Oriented.
CHIEF OPERATIONS OFFICER / SENIOR SITE MANAGER
Based in the Westside of Sao Paulo County- 35Kms from City Centre – Brazil
Full Time Permanent Job - eligibility to work In Brazil
The scope of your responsibilities will be to manage, coordinate and lead a recently set up Manufacturing site (merger of 2 sites:200p+) dedicated to technological Services Solutions. You will be reporting to a regional and corporate matrix organization. The Client’s Global operations Headquarter is based in Europe.
The values of our client: Curious, Trusted, Caring, Daring, Together. If this sounds like you, then this is the right opportunity for you!
Your role will be to manage and lead the operations which cover:
Maintenance, Fulfilment and Despatch, Warehousing, Purchasing/ Procurement, Planning, Production, Quality & Safety-Security, Technical Development. Human Resources with a strong partnership of local/ regional HRD.
Reporting to the European Industrial Director and functionally to the local regional Business Unit Director
Your Main Duties are:
• Manage, coordinate and lead this established site to his lean journey without any customer conflict and impact, working closely with the country sales team. Handling all daily business / issues with agility and reliability. Defining and implementing the optimized new organization to improve operation’s efficiency, capacity and quality. To change the industrial culture for more initiative & reactivity. Getting the best out of teams and equipment to meet customer needs. Managing in a way which drives to cost efficiencies, motivates and engages the workforce to ensure excellent quality, SLAs and customer satisfaction, high attendance levels.
• Deploy and manage Group Policy and Objectives with a focus on Quality, Cost and Delivery which includes Service levels (OTD, SLA) and Productivity (efficiency of automatic and manual processes).
• Develop methodology, standards, systems and technology and enhance global process improvement/troubleshooting plans using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Management of capacity: Coordinate CAPEX requirement in line with Group budget objectives. Screen, analyze resources utilization (technical & human) and consolidate all information for investment justification. Work with the Corporate Operations Support team on volume variation and machine maintenance/ obsolescence. Master the capacity of the site to meet the business requirements.
• Deploy best practices. Monitor the planning and support the implementation of new systems, new equipment and facility upgrades as well as software changes in line with Regional Operations standards. Analyze and contribute to strategic planning, coordinate complex problem resolution and conduct the troubleshooting.
• Participate in the Budget preparation being responsible for the Operations budget and forecast processes (standard cost): Analyze volumes, performance and propose the capacity needed to meet budget numbers. Implement capacity decisions in order to deliver according to the defined planning.
• Provide on time defined reporting on all aspects of the Operations to meet management requirements and in conformance with Group standards (FTE, volume, GM, KPIs).
• Liaise with all Industrials & Supply chain counterparts within the Corporate Matrix and especially with Regional Industrial Director.
• Quality assurance, ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification. Handling non compliances. Looking for efficiency improvements.
• Safety and Security compliance, ensuring various scheme certifications. Member of the Security Management Group.
]]>
You will have an Engineering background, an Engineering degree with a specialization either/and/or Mechanical /Electronics or Science /TELCO. Exposure to Digitalization and Embedded technology solutions.
You are a solid managerial practitioner of best practice methodologies (Lean, 5S, Kaizen, 6 Sigma). Strong Knowledge of Quality systems, HSE and safety standards. At ease with ERP systems/ web tools.
Your French and English should be totally fluent. Other languages such Spanish or Italian can be a plus.
Here are the soft Skills we hope can describe you the best:
Versatile, firm and Empowering Leadership style. Good communicator. Ability to lead, influence and persuade. Good analytical mind, great responsiveness and anticipation direction. Ability to engage and build teams and to work with various levels of people. Drive and self-motivation. Customer Oriented, Thoughtful and Ability to anticipate. Exposed to the Relations with the social partners (CE / CHSCT …), matrix organization
]]>FR Operations Director /Site Manager - (based in Burgundy, France)
Full Time Permanent Job - eligibility to work in France- be based/relocated max 30milesAvailability ASAP
The scope of your responsibilities will be to take over an Industrial Manufacturing site dedicated to technological Services Solutions (Production with late product customization) mainly for France located in Burgundy (21), France.
The values of our client: Curious, Trusted, Caring, Daring, Together. If this sounds like you, then this is the right opportunity for you! ]]>
Administrative & Marketing Assistant (M/F)
Preferred location Madrid ,Spain
Goals:
• Support the Spanish sales team to engage business opportunities which will assist to achieve maximum profitability and growth in line with its vision and strategic objectives.
• Establish and implement accurate sales plans for successful delivery in accordance with client and internal expectations.
• Maximize competitive wins.
Main Duties:
• Working closely with internal & international counterparts
• Develop a sales business plan and yearly forecast aligned with overall company goals and objectives
• Developing a network of potential sales leads
• Creating and delivering presentations and proposals to prospects & existing business partners
• Leverage & Identification of key commercial levers.
• Negotiation of business deals & contracts with potential clients
• Orchestrating, attending and overseeing tours and site visits at the client’s sites in various locations.
• PMO from leads to Sales closure
You should have extensive experience in prospecting & selling (long term selling process & high added value services/ solutions driven sales with domestic, nearshoring & offshoring exposure) to highest level of decision makers. Extensive experience in Multilingual, Omni-channel, E-commerce and digital transformation solutions in Global Business Services /Consulting Industry or with New Generation Contact Centers or equivalent such BPO, SSC.
You must have at least 5 years of successful sales track record in the contact centre/SSC industry, consulting firms or at least 5 years in a multi-national vertical with proven subject matter expertise of delivering complex services solutions with a consultative approach to clients within one or several of the following industries:
o E commerce / E-Business / E-Retail
o Contact Centre Industry (new generation)
o Consulting firms / SSC industry/BPO Industry
o New Technology on-line services / Fintech
The position requires very strong interpersonal skills, passion for state of the art contact center technology, digital products, oral and written communication skills; analytical capabilities, leadership skills and the ability to manage and drive multiple projects.
Networking, persuasion, prospecting, public speaking, research, writing, closing skills, motivation for sales, prospecting skills, sales planning, identification of customer needs and challenges, territory management, Spanish contact centre market knowledge, meeting sales goals, professionalism, CRM and Microsoft Office. ]]>
Title National Sales Executive/ Sales Manager –New biz dev (M/F)
Madrid area - Full time - Permanent Contract
With passion for modern technology and robust successful experience in hunting and closing new business opportunities in a specific vertical environment: E-Commerce / E-retail/ E-business. A savvy and articulate salesperson, that can produce profitable pipelines, work independently, design competitive & creative business solutions and represent our clients value proposition at C-Level. ]]>
Reporting to the European Industrial Director and functionally to the regional Business Unit Director serving 2 major Business lines, 1 region,
Your Main Duties are:
• Manage, coordinate and lead this bright new site to avoid any customer conflict and impact working closely with the country sales team. Handling all daily business / issues with agility and reliability. Defining and implementing the optimized new organization to improve operation’s efficiency, capacity and quality. To change the industrial culture for more initiative & reactivity. Getting the best out of teams and equipment to meet customer needs. Managing in a way which drives to cost efficiencies, motivates and engages the workforce to ensure excellent quality, SLAs and customer satisfaction, high attendance levels.
• Deploy and manage Group Policy and Objectives with a focus on Quality, Cost and Delivery which includes Service levels (OTD, SLA) and Productivity (efficiency of automatic and manual processes).
• Develop methodology, standards, systems and technology and enhance global process improvement/troubleshooting plans using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Management of capacity: Coordinate CAPEX requirement in line with Group budget objectives. Screen, analyze resources utilization (technical & human) and consolidate all information for investment justification. Work with the Corporate Operations Support team on volume variation and machine maintenance/ obsolescence. Master the capacity of the site to meet the business requirements.
• Deploy best practices. Monitor the planning and support the implementation of new systems, new equipment and facility upgrades as well as software changes in line with Regional Operations standards. Analyze and contribute to strategic planning, coordinate complex problem resolution and conduct the troubleshooting.
• Participate in the Budget preparation being responsible for the Operations budget and forecast processes (standard cost): Analyze volumes, performance and propose the capacity needed to meet budget numbers. Implement capacity decisions in order to deliver according to the defined planning.
• Provide on time defined reporting on all aspects of the Operations to meet management requirements and in conformance with Group standards (FTE, volume, GM, KPIs) .
• Liaise with all Industrials & Supply chain counterparts within the Corporate Matrix and specially with Regional Industrial Director
• Quality assurance, ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification. Handling non compliances. Looking for efficiency improvements.
• Safety and Security compliance, ensuring various scheme certifications. Member of the Security Management Group. ]]>
| OPERATIONS DIRECTOR RSA -(based in Jobourg -South Africa) Full Time Permanent Job - eligibility to work in South Africa |
The scope of your responsibilities will be to manage, coordinate and lead a recently set up Manufacturing site (100people) dedicated to technological Services Solutions. You will be reporting to a regional and corporate matrix organization. The Client’s Global operations Headquarter is based in Europe.
The values of our client: Curious, Trusted, Caring, Daring, Together. If this sounds like you, then this is the right opportunity for you! ]]>
The role will be also to design, implement and support the various processes and procedures of the Indirect Purchasing department, while driving improvements to the organization and improving efficiency.
Differently said, you will:
o Lead the category sourcing activities for the international operations. Develops and implements regional sourcing strategies for the category. Manages vendor selection and negotiation process for regional vendors. Communicates actively with all stakeholders to ensure alignment and performance management of the category.
o Apply supply base rationalization, development & spend management/segmentation to achieve relevant opportunities, requirements and constraints, including, geographic considerations, Best Cost Country (BCC), Plants specific needs, new technologies, product strategies and cost management goals
o Ensure alignment with global strategies and ways of working. Collaborate with Manufacturing to develop and execute category strategies.
o Directly solves operational issues with vendors. Reviews and resolves vendor claims and contracts for conformance.
In this role you will interact with the entire International and Turkey Purchasing Organizations, Plants, International Controller, Project Managers, Engineering and SPM teams.
They are currently looking for an Indirect Purchasing Manager – International Operations (M/F) Based in Turin - Italy
Full time Permanent Contract
]]>Title Human Resources Director
Or
Chief Happiness officer at a “Best Place to work for”! ( M/F)
Madrid area
Full time Permanent Contract
Goals:
• Support the Spanish sales team to engage business opportunities which will assist to achieve maximum profitability and growth in line with its vision and strategic objectives.
• Establish and implement accurate sales plans for successful delivery in accordance with client and internal expectations.
• Maximize competitive wins.
Main Duties:
• Working closely with internal & international counterparts
• Develop a sales business plan and yearly forecast aligned with overall company goals and objectives
• Developing a network of potential sales leads
• Creating and delivering presentations and proposals to prospects & existing business partners
• Leverage & Identification of key commercial levers.
• Negotiation of business deals & contracts with potential clients
• Orchestrating, attending and overseeing tours and site visits at the client’s sites in various locations.
• PMO from leads to Sales closure
|
With passion for modern technology and robust successful experience in hunting and closing new business opportunities in a multi-vertical environment. A savvy and articulate salesperson, that can produce profitable pipelines, work independently, design competitive & creative business solutions and represent our clients value proposition at C-Level.
Closing Deals
Main Duties/Responsibilities:
You perform those services customary in a business development role, including, but not limited to
]]>• Developing a network of potential sales leads
• Creating and delivering presentations and proposals to Client’s prospects
• Leverage
• Negotiation of contracts with potential clients
• Orchestrating, attending and overseeing tours and site visits at the Client’s sites in various locations.
You should have an extensive experience in prospecting & selling (long selling process & high added value sales with Offshoring & Nearshoring exposure ) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers.
You Must have at least 5 years successful sales track record in the contact center industry or at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions to Clients within one of the following industries
o Telecommunications
o Financial Services
o Healthcare/ Pharmaceuticals
o Travel/Transportation
o Utilities
Specific Skills
The position requires very strong interpersonal skills, oral and written communication skills; analytical capabilities, leadership skills, and the ability to manage and drive multiple projects.
Language Skills
German / English perfectly bilingual
]]>To support their continuous growth and expand their market share especially in Germany, our Client is looking for a Senior Business Development Manager.
Our client operates around the world, 24/7, to provide their customers the best experience in every interaction. They integrate all communication channels to create unique solutions and deliver outstanding customer experiences. ]]>
The expert in Slide should have the following skills/expertize
• Expertise in design and developing new generation of seat slides products mainly for European and Japanese OEMs – including powered mechanism – and extensive experience in applying and modifying existing slides.
• Expertise in seat slide Fine Blanking / stamping / tooling and manufacturing process.
• 10 years experience in companies producers of automotive seat slides.
• Extensive knowledge on various testing and regulation requirements for automotive seats and seat mechanisms (as slides).
• Good knowledge of various predictive engineering tools such as CAE, Multi body dynamics, Product Process FMEA, Vibration analysis (BSR), Benchmarking techniques etc.
• Willing to relocate to company various locations / The job will require regular but reasonable travelling in Europe mainly
Educational Background
BS in Engineering required or other advanced technical degree.
Other Skills
Flexible, Autonomous but at ease with matrix organization, adaptable, Strong communicator, ability to work under deadlines, Strong problem solving skills, root cause analysis. Able to work in diverse cultures.]]>
Part of the Innovation & Development Team, reporting to his Head, as Technical Expert, your main mission is to provide your expertise to the Team of Designers and Engineers in order to address successfully the Recliner Design and Industrialization
• Upgrade knowledge of team members in recliner design and guide the team to develop advanced solutions and processes to carry out world class products.
• Ensure first time right design.
• Bring in current trends and innovative design to satisfy the Customers needs and new expectations.
• Improve design process - methodologies – practises. E.g. standards design reviews with supplier and internal team, DFMEA, PFMEA, etc.
• Coordinate the production engineering teams to manage the concurrent engineering to optimize industrialization and production process ]]>
The expert in recliner should have the following skills/expertise
• Expertise in design and developing new generation of seat recliner products mainly for European and Japanese OEMs - including powered mechanism - and extensive experience in applying and modifying existing recliners.
• Expertise in seat recliner Fine Blanking / stamping, tooling and manufacturing process.
• 10 years experience in companies producers of automotive seat recliners.
• Extensive knowledge on various testing and regulation requirements for automotive seats and seat mechanisms (as recliners).
• Good knowledge of various predictive engineering tools such as CAE, Multi body dynamics, Product Process FMEA, Vibration analysis (BSR), Benchmarking techniques etc.
• Willing to relocate to company various locations / The job will require regular but reasonable travelling in Europe mainly
Soft Skills
Flexible, Autonomous but at ease with matrix organization, adaptable, Strong communicator, ability to work under deadlines, Strong problem solving skills, root cause analysis. Able to work in diverse cultures.
Educational background
BS in Engineering required or other advanced technical degree
]]>Responsibilities
• Develop, configure and optimize with the engineering teams working cycles, BOM, industrial processes from inception through trials, certification - validation, start up and the production on going
• Assess operations, take measurements, analyze data and find the most reliable and competitive solutions to upgrade systems, processes and working cycles
• Consolidate standards, develop best practices and innovative solutions to improve safety, productivity rates, quality and service output
• Provide process documentation and operating instructions
• Manage cost and time targets and constraints
• Perform risk assessments in line with the Company Policies and the legislation
• Perform process simulations ( a lot of Manual assembly activities – Projects for Automation as well)
As Methods expert,
• Ensure working cycle and production process readiness prior to the Full Production Day and Start of Production (SOP), in accordance with the program defined by the Management, providing also routing and instructions about the working cycle operations (Man & Machine systems )
• Contribute to develop and carry out either the product and process FMEA, design review, trials and the feasibility studies
• Contribute to finalize and manage the Action Plans aimed to define production means (Jigs, Tooling, Machines, etc. with the Engineers Team involved)
• First point of contact to support Operations, Procurement and Project Management
Soft skills
Flexible, Autonomous but at ease with matrix organization, adaptable, Strong communicator, ability to work under deadlines, Strong problem solving skills, Analytical thinker with good interpersonal skills able to work across different cultures
Educational background
BS in Mechanical Engineering required or other advanced technical degree
Lean Manufacturing Certification or SMT processes Certified
A Senior Automotive Process/ Methods Engineer (M/F) -Multisite
Preferred location: Pitesti, Arges County, Romania Option: ITALY, Turin
Our Client is one of the leading suppliers for production of automotive seats worldwide. The company designs and manufactures seats and interior parts for automobiles and light commercial vehicles. In addition the company also designs and manufactures automotive fabrics and seat structures. The company makes production for renowned local and international Tier 1 OEMs.
We are looking for the best Talent! We need your knowledge and passion for the automotive industry, Engineering Degree and English Negotiation level
Jobtitle Global Purchasing & Supply Chain Director (M/F)
Full-time – Travel requirement 40+% with possibility to work remotely
The creation of this function is clearly to lead the Supply Chain, related to Raw Material Purchasing and Logistics for International Group with multiple European (Russia included), Middle East, North Africa (Algeria – Morocco) sites to bring "added value" to the business, to reduce costs, Working Capital/Inventory identifying across the world the most competitive sourcing, Partners and procurement opportunities.
Main Responsibilities
Directly reporting to the CEO in charge of the International Scope and Group Vice Chairman. The candidate will have a strong functional relationship with not only all the Purchasing & Logistics Organization but also the Group and Business Unit Management
• Assure the benchmark and monitoring of the Raw Material across world main Regions, in order to develop and implement sourcing that assure the buy at the most competitive terms and conditions
• Develop and manage, in coordination with the CFO, Sales – Products - Manufacturing – Quality Assurance Management – Policies and best practises related to strategic or tactical Purchasing addressing Material Requirement Planning, Inventory, Warehousing, Logistics on the Budget and Business Plan objectives basis
• Manage the rationalisation of supplier networking and develop and consolidate programs and relationships with the key suppliers alliances and all partnerships on the make or buy Group strategies basis
• Manage cost down and reduce Working Capital / Inventory of the Group, addressing the Group Supply Chain methodologies, measuring the output through effective KPIs and Matrix and assuring the correspondent Report
• Actively use a tendering process to locate and secure the most competitive supply sources
• Develop and implement service contracts and procurement framework, sourcing strategies not only in Europe - Russia - Middle East and North Africa, negotiating agreements and consolidating relationships with the Key Suppliers and alliances with the Partners
• Select the most efficient transportation routes to maximize the savings by combining also shipments – warehousing – delivery services and negotiate competitive contracts with logistics Suppliers and freight forwarders
• Actively promote world class purchasing and logistics standards and techniques for the business with a focus on continuous improvement
• Identify opportunities to reuse or recycle Materials to minimize consumption and waste or to convert wastes to buy product
• Develop the Purchasing and Logistics Team competences and skills ]]>
Our client is looking for the best in class within Automotive Sourcing, Procurement and global integrated Supply Chain Management. They feel that this role will develop further; the entrepreneurial attitude could play a big factor in impressing our client. Someone who can communicate clearly at all level and be able to improve an already highly successfully purchasing team.
Soft Skills
• Solid relationship-building skills, Strong negotiator
• Strong business acumen and ethics, problem solving, and analytical skills
• Practical work experience and a strong technical background
• Commitment to individual and team excellence
• A global mindset ( Europe, North America, Asia)
• Global knowledge to support commodities, advance purchasing, supplier development, order management, and scheduling
Educational Background
BS Degree in Engineering completed by a Specialized advanced degree (Master) in Purchasing and or Supply Management .Lean Practitioner
]]>
(various possible locations in Europe: preferred location France, Italy)
Our Client is one of the leading suppliers for production of automotive seats worldwide. The company designs and manufactures seats and interior parts for automobiles and light commercial vehicles. In addition the company also designs and manufactures automotive fabrics and seat structures for renowned local and international Tier 1 OEMs.,
]]>• Leading a team of 4 high value-added sales professionals , 3 Sales support & Marketing team
• Maximizing your sales teams’ effort by coaching, training, and managing each of the Account Executives
• Providing onsite and virtual support to your team’s sales efforts (New Biz Dev)
• As a member of senior leadership team ensuring seamless teamwork with the Service and other departments to provide total customer satisfaction.
• Cultivating and leveraging customer relationships at the executive level
• Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Deploying resources to meet financial / operating objectives including pipeline, carry over, revenue and contribution margin
• Guiding organization wide efforts in driving market penetration in the verticals offering the best opportunities
• Collaborating with Sales Partners to identify, develop, accelerate, up-sell, and close transactions- This includes the International Sales Team Ibero LATAM & EMEA
• Working with the national and international leadership team to create strategies and processes for driving new business across product lines
• Supporting specific marketing programs, lead generation campaigns, and targeted sales activities
A bachelor’s degree in Economics, Management or Sales & Marketing is required. An MBA or any Equivalent is preferred. Engineering Educational Background is also well appreciated.
Professional Background
5 years of sales management experience in Services or Complex solutions industry- Global experience Minimum 10years.
Should have extensive hands-on experience in prospecting & selling (long selling process & high added value sales) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers.
Deal sizes can range from hundreds of thousands to millions and multiple years so a background of closing such contracts with these decision makers would be an advantage. You must be a highly consultative seller, with an ability to quickly build rapport and establish trust at C-level.
Ideally but not exclusively have at least 5 years successful sales track record in the contact center industry/ BPO / other complex solutions or ideally at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions to Clients within two of the following industries
o Travel/Transportation/Tourism
o E commerce / Massive Consumer Retail / E business
o Automotive Industry / Car renting industry / Logistics Industry
Other skills
The position requires very strong interpersonal skills, oral and written communication skills; analytical capabilities, leadership skills, and the ability to manage and drive multiple projects.
Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office. ]]>
Our client operates around the world, 24/7, to provide their customers the best experience in every interaction. They integrate all communication channels to create unique tailored made solutions and deliver outstanding customer experiences.
]]>This position will be working in a fast paced and technologically evolving manufacturing environment with a strong managerial role, running a lot of projects, launching new products and improving productivity and quality, efficiency driving change & people empowerment with a lean approach. Your role will be to manage and lead Northern operation hub by supervising 5 sites.
Reporting to the regional Business Unit Director and functionally to the European Industrial Director serving 2 Sales Regions & 2 Business lines.
RESPONSIBILITIES for the whole HUB
• Manage, coordinate and lead 5 Service Centres, organized in two sales regions. It is key to avoid any customer conflict and impact. Defining and implementing the optimized organization to improve operation’s efficiency. This will be supported by a network of regional coordinators.
• Responsible for (HUB and each site): health and Safety, product quality, Security compliance (local and/or international schemes), service level and productivity flows.
• Participate in the annual Budget preparation (standard cost) being responsible for the monthly forecast processes (volume and headcount, GM forecast).
• Master the capacity and resources consumption of every site: adjustments according to the volume evolution; adapt processes and machinery to meet requirements; cooperate with Service Line regional director and Corporate Operations support teams; optimize loan balance within sites.
• Achieve annual budget, Gross margin and production variance targets, responsible for any required corrective actions.
• Achieve, with the local teams, the operational KPIs objectives (scorecard / webtool). Motivate and engage the resources to meet quality and service expected by the customers.
• Develop improvement activities using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Work closely with the country sales team.
• Responsible for quality and security compliance, of the Service Centre and related certifications.
• Communication and reporting
With the support of the local teams, SPOC and HUB coordinators
• Reports, Calculations and budget, monthly reports and forecast: volume and headcount, KPIs and GM. Corrective plans. FTE and equipment calculations. Cost price calculations. CAPEX. Investment request. Monitoring OPS and pre-production budget.
• People management, manage and coach local managers, performance management, development (bonus, new assignment, people assessment), SIM cycles, meetings (production, board, management review), regular communication to all Service Centre employees.
• Quality assurance, ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification. Handling non compliances. Looking for efficiency improvements.
• Security compliance, ensuring scheme certification. Member of the Security Management Group.
• Maintenance, assuring availability of all equipment in all sites.
• Deploying the necessary competence at the appropriate level among sites in Preproduction and IT departments.
• Handling all daily business / issues
Engineering background, degree or equivalent experience.
With a specialization either/and/or in Packaging, Printing, Electromechanical, Industrial Engraving Marking, Automobiles, Digitalization/ Embedded technology solutions.
Ideally consolidated practitioner of best practice methodologies (Lean, 5S, Kaizen, 6 Sigma) and Quality /Safety Management Systems (ISO 9001: 2008, ISO 14001, OHSAS-18001 and CQM certification)
Experience
The ideal candidate (M/F) will have a successful career path as site manager or Service Centre Manager (5 years minimum). Experience in electric / electronic industry / Embedded Technologies / Flows Industry such logistics/Supply chain. Strong Leadership of multicultural teams. High International exposure within matrix organization,
]]>OPERATIONS HUB MANAGER NORTHERN EU -(based in Strängnas Sweden)
The scope of your responsibilities will be to manage, coordinate and leading Northern Europe Service Centres. Client’s Global operations Headquarter is based in Paris.
]]>Vos principales missions seront les suivantes :
• Analyses stratégiques et financières, des opportunités, des sociétés, des différents segments du secteur médical/santé (analyse de la performance historique, élaboration de business plans, modélisation financière et valorisation, rédaction de pitches, teaser…)
• Conduite des projets de fusions et acquisitions, rédaction d’information mémorandum, préparation et gestion des data-rooms en collaboration avec les clients et les différentes parties prenantes à l’opération (avocats, auditeurs, cabinet de stratégie, financier, ..)
• La recherche et contacts avec les contreparties (financiers, acheteurs, vendeurs)
• Le suivi et l'organisation des négociations, - le suivi et l'organisation des documents juridiques et financiers.
En synthèse vous piloterez tout le processus de fusions et acquisitions de la signature du mandat jusqu’au closing sous supervision.
Vous développez votre réseau relationnel avec les entreprises du secteur médical.
Les évolutions possibles sur les types de mission dépendront fortement de votre volonté d’implication et de votre capacité à être autonome.
Diplômé Supérieur niveau Master 2 Grande Ecole de Commerce, d’ingénieur ou équivalent.
Expérience Professionnelle
Après 4 à 8 ans d’expérience dont la plus récente soit en Transaction Services d’un cabinet d’audit Top 10, en banque d’affaires ou boutique de conseil en fusions et acquisitions, cabinet de levée de fonds vous souhaitez un nouveau challenge et vous investir au sein d’une nouvelle structure en développement pour y jouer un rôle clé. Il en résulte de solides bases techniques (modèles financiers, évaluations, Management Package et comptabilité)
Compétences IT
Très à l’aise avec l’informatique, le Pack MS office (Excel/Word, Powerpoint), Internet
Compétences Générales
Vous faites preuve d’une bonne capacité d’adaptation et d’un grand sens de la rigueur.
Diplomate, vous avez un très bon sens du relationnel et aimez travailler en équipe
Fort sens du client, vous êtes proactif (ve), faites preuve de qualités d'adaptation et savez travailler dans le cadre d'un calendrier serré.
Travailleur/ motivé/Fiabilité / Curiosité / Autonomie / Réactivité / Intégrité sont des qualités qui vous permettront de réussir. ]]>
A travers cette expertise sectorielle, l’entreprise garantit à l’ensemble de ses clients, entrepreneurs, managers, entreprises familiales, industriels, start-up et fonds d’investissements sa pertinence et le maximum d’opportunités.
Inhérent à sa structure et ses valeurs, notre Client s’adapte à ses donneurs d’ordre pour créer le maximum de valeur et maximiser leurs transactions.
Ce poste est basé Paris (75), France.
]]>Organisé, multi tâches, Communiquant, Attention au détail]]>
Mains responsibilities
• Managing and leading the Service Centre getting the best out of teams and equipment to meet customer needs. Managing in a way which drives to cost efficiencies, motivates and engages the workforce to ensure excellent quality, SLAs and customer satisfaction, high attendance levels.
• Deploy and manage Group Policy and Objectives related to Service Centers with a focus on Quality, Cost and Delivery which includes Service levels (OTD, SLA) and Productivity (efficiency of automatic and manual processes).
• Implement and monitor group KPIs, drive continuous improvement actions to reach cost performance targets while ensuring quality and service expected by the customers.
• Develop methodology, standards, systems and technology and enhance global process improvement plans using best practice methodologies (5S, Kaizen, Lean Manufacturing).
• Support Northern America Business Director and the sales teams with tenders/projects to build the customer offer through Business Development (flexibility & cost optimization).
• Management of capacity: Coordinate CAPEX requirement in line with Group budget objectives. Screen, analyze resources utilization (technical & human) and consolidate all information for investment justification. Work with the Corporate Operations Support team on volume variation and machine maintenance/ obsolescence. Master the capacity of the site to meet the business requirements.
• Deploy best practices. Monitor the planning and support the implementation of new systems, new equipment and facility upgrades as well as software changes in line with Regional Operations standards. Analyze and contribute to strategic planning, coordinate complex problem resolution and conduct the troubleshooting.
• Participate in the Budget preparation being responsible for the Operations budget and forecast processes (standard cost): Analyze volumes, performance and propose the capacity needed to meet budget numbers. Implement capacity decisions in order to deliver according to the defined planning.
• Provide on time defined reporting on all aspects of the Operations to meet management requirements and in conformance with Group standards.
• Liaise with all Industrials & Supply chain counterparts within the Corporate Matrix and specially with Regional Industrial Director ]]>
• Minimum Hons Engineering or Science degree
• Strong knowledge and familiarity of lean business practices, HSE and safety standards. Black Belt Certification a plus.
Experience
With a specialization either/and/or in Packaging, Printing, Electromechanical, Industrial Engraving Marking, Automobiles, Digitalization/ Embedded technology solutions.
The ideal candidate (M/F) will have a very solid experience as Head of Industrial sites within fast paced, new products and new technologies environment where Flows Management are essential. High International exposure within matrix organization.
Technical skills
• Ideally practitioner of best practice methodologies (Lean, 5S, Kaizen, 6 Sigma)
• Exposed to Statistical tools and Production Management ERPs
Soft and other skills
Versatile Leadership style. Good communicator. Ability to lead, influence and persuade. Good analytical mind, great responsiveness and anticipation direction. Ability to engage and build teams. Drive and self-motivation. Customer Oriented.
]]>
Reporting Directly to the CEO in Turkey with strong functional links with the International Sales Leaders,
1.New Business Development
A key part of this job description, is to develop a robust pipeline of new business coming in to the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors.
2.Closing Deals
Win new clients by providing winning CRM Outsourcing solutions with a primary focus on the EMEA Market –approximately 30 to 50% travel.
3. Building a winning Sales & Marketing team
Recruit, Train to lead a team of 4/5 high value-added sales professionals (today3) , Sales support (1) & Marketing (1)
Maximizing your sales teams’ effort by coaching, training, and managing each of the Account Executives
Providing onsite and virtual support to your team’s sales efforts (New Biz & Farming)
Main Duties
• As a member of the senior leadership team ensuring seamless teamwork with the Service and other departments to provide total customer satisfaction.
• Cultivating and leveraging customer relationships at the executive level
• Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Deploying resources to meet financial / operating objectives including pipeline, carry over, revenue and contribution margin
• Guiding organization wide efforts in driving market penetration in the verticals offering the best opportunities
• Collaborating with Sales Partners to identify, develop, accelerate, up-sell, and close transactions- This includes the International Sales Team EMEA and a specific focus on collaboration with Germany (nearshoring / offshoring)
• Working with the national and international leadership team to create strategies and processes for driving new business across product lines
• Supporting specific marketing programs, lead generation campaigns, and targeted sales activities
The position requires very strong interpersonal skills, oral and written communication skills; analytical capabilities, leadership skills, and the ability to manage and drive multiple projects.
Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office. ]]>
A bachelor’s degree in Management or Sales & Marketing is required. An MBA or any Equivalent is preferred.
Experience
3-5 years of sales management experience in Services or Complex solutions industry
Should have extensive experience in prospecting & selling (long selling process & high added value sales) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers.
Deal sizes can range from hundreds of thousands to millions and multiple years so a background of closing such contracts with these decision makers would be an advantage. You must be a highly consultative seller, with an ability to quickly build rapport and establish trust.
Must have at least 5 years successful sales track record in the contact center industry or at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions to Clients within one of the following industries
o Banking and Financial Services
o Travel/Transportation
o Massive Consumer Retail industry ]]>
Business développement
Une partie importante de votre travail est de développer un pipeline robuste de leads / opportunités. Cela exige une connaissance approfondie du marché (ici nous apprécierions la connaissance des industries verticales citées ci-dessus principalement Retail Consumer / E-commerce / industrie numérique, les solutions/services), et des concurrents de la société.
Gagner des offres / Gagner de nouveaux clients Conclure le processus de vente en offrant des solutions d’externalisation de CRM gagnantes – cela exigera un taux de déplacement d’environ 30 à 50 %.
Le poste requiert de très fortes compétences interpersonnelles, compétences en communication orale et écrite ; capacités d'analyse, compétences en leadership ; la capacité à gérer et à conduire des projets multiples.
Networking, Persuasion, Prospection, Parler en Public, Planification, Identification des besoins des clients et objections, Territory Management, connaissance du marché, Professionnalisme, CRM et Microsoft Office
De formation Ingénieur généraliste ou Diplomé niveau Bac+5 d’une Busines School ou d’une Université avec une spécialisation Vente / Marketing. Un MBA ou tout autre équivalent avec un focus sur le Monde du E-commerce est un plus.
Expérience:
Idéalement, Vous avez une vaste expérience en prospection & vente (processus long & ventes de solutions complexes à forte valeur ajoutée) auprès de Cadres Dirigeants. Issu mais pas exclusivement du Segment « Global CRM outsourcing solutions » ou du Segment « Call centers », Vous devez avoir au minimum 5 -10ans d’expérience performante dans ces Segments de l’Industrie comme fournisseur de solutions complexes auprès de Clients appartenant aux Verticaux suivants :
]]>• Massive Retail Consumer
• E-commerce
• Airlines / Travel
• Car renting
• Digital Transformation
• Utilities
Notre client opère dans le monde, 24/7, pour fournir à leurs clients la meilleure expérience à chaque interaction. Ils intègrent tous les canaux de communication pour créer des solutions uniques et offrir une expérience client exceptionnelle.
]]>Comme Senior Business Development Manager, vous travaillez pour améliorer la position du Client sur le marché et pour atteindre une contribution financière. Vous définissez vos objectifs stratégiques, vous construisez des relations avec les clients/prospects-clés, identifiez les opportunités d'affaires, négociez et concluez des contrats commerciaux et vous devez maintenir une connaissance approfondie de l’industrie, du segment vertical que vous adressez, de la compétition. Vous pourriez être amené à développer des solutions ad-hoc sectorielles.
Rattaché au Chief Commercial Officer France, faisant partie de l’équipe New Biz Dev, vous travaillez avec l'équipe support interne, le marketing France et EMEA, et optimiser les synergies commerciales afin d'augmenter les opportunités de vente et ainsi optimiser vos revenus pour l'organisation.
Vous serez amené à animer des évènements, ….et faire des présentations en public afin d’être connu et reconnu comme expert.
Les Responsabilité principales
Business développement
Gagner des offres / Gagner de nouveaux clients
De formation Ingénieur généraliste ou Diplomé niveau Bac+5 d’une Busines School ou d’une Université avec une spécialisation Vente / Marketing. Un MBA ou tout autre équivalent avec un focus sur le Monde du E-commerce est un plus.
Expérience
Idéalement, Vous avez une vaste expérience en prospection & vente (processus long & ventes de solutions complexes à forte valeur ajoutée) auprès de Cadres Dirigeants. Issu mais pas exclusivement du Segment « Global CRM outsourcing solutions » ou du Segment « Call centers », Vous devez avoir au minimum 5 ans d’expérience performante dans ces Segments de l’Industrie ou au moins 10 ans comme fournisseur de solutions complexes auprès de Clients appartenant aux Verticaux suivants :
• Massive Retail Consumer
• E-commerce • Banque
• Airlines / Travel
Autres Talents & Qualifications
Le poste requiert de très fortes compétences interpersonnelles, compétences en communication orale et écrite ; capacités d'analyse, compétences en leadership ; la capacité à gérer et à conduire des projets multiples.
Networking, Persuasion, Prospection, Parler en Public, Planification, Identification des besoins des clients et objections, Territory Management, connaissance du marché, Professionnalisme, CRM et Microsoft Office
Pour soutenir leur croissance continue et élargir leur part de marché, spécialement dans la région EMEA, notre Client recherche un National Senior Sales Executive pour la Région France, basé au Nord-Ouest de Paris, ce rôle est très orienté New Biz.
Notre client opère dans le monde, 24/7, pour fournir à leurs clients la meilleure expérience à chaque interaction. Ils intègrent tous les canaux de communication pour créer des solutions uniques et offrir une expérience client exceptionnelle.
Reporting Directly to the CEO in Turkey with strong functional links with the International Sales Leaders, Your main missions are
* New Business Development : A key part of this job description, is to develop a robust pipeline of new business coming in to the company. This requires a thorough knowledge ofthe market, the solutions/services the company can provide, and of the company’s competitors.
* Closing Deals : Win new clients by providing winning CRM Outsourcing solutions with a primary focus on the Turkish Market –approximately 30 to 50% travel.
* Building a winning Sales & Marketing team
Main duties
• Leading a team of 4 high value-added sales professionals , Sales support & Marketing team
• Maximizing your sales teams’ effort by coaching, training, and managing each of the Account Executives
• Providing onsite and virtual support to your team’s sales efforts (New Biz & Farming)
• As a member of senior leadership team ensuring seamless teamwork with the Service and other Departments to provide total customer satisfaction.
• Cultivating and leveraging customer relationships at the executive level
• Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Deploying resources to meet financial / operating objectives including pipeline, carry over, revenue and contribution margin
• Guiding organization wide efforts in driving market penetration in the verticals offering the best opportunities
• Collaborating with Sales Partners to identify, develop, accelerate, up-sell, and close transactions- This includes the International Sales Team EMEA and a specific focus on collaboration with Germany (nearshoring / offshoring)
• Working with the national and international leadership team to create strategies and processes for driving new business across product lines
• Supporting specific marketing programs, lead generation campaigns, and targeted sales activities
3-5 years of sales management experience in Services or Complex solutions industry
Should have extensive experience in prospecting & selling (long selling process & high added value sales) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers.
Deal sizes can range from hundreds of thousands to millions and multiple years so a background of closing such contracts with these decision makers would be an advantage. You must be a highly consultative seller, with an ability to quickly build rapport and establish trust.
Must have at least 5 years successful sales track record in the contact center industry or at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions to Clients within one of the following industries
o Banking and Financial Services
o Travel/Transportation
o Massive Consumer Retail industry
Other Skills and Qualifications
The position requires very strong interpersonal skills, oral and written communication skills; analytical capabilities, leadership skills, and the ability to manage and drive multiple projects.
Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.
Culture of the Client'q Organization is based on Sales , diligence, Sense of Services, Performance, Client's satifaction and above all People driven Organization.
To support their continuous growth and expand their market share specially in the Region EMEA, our Client is looking for a Chief Sales & Marketing Officer - Turkey
Our client operates around the world, 24/7, to provide their customers the best experience in every interaction. They integrate all communication channels to create unique solutions and deliver outstanding customer experiences. ]]>
Closing Deals
Main Duties/Responsibilities:
You perform those services customary in a business development role, including, but not limited to
]]>• Developing a network of potential sales leads
• Creating and delivering presentations and proposals to Client’s prospects
• Leverage
• Negotiation of contracts with potential clients
• Orchestrating, attending and overseeing tours and site visits at the Client’s sites in various locations.
You should have an extensive experience in prospecting & selling (long selling process & high added value sales with Offshoring & Nearshoring exposure ) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers.
You Must have at least 5 years successful sales track record in the contact center industry or at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions to Clients within one of the following industries
o Telecommunications
o IT Global Services Providers
o Financial Services
o Healthcare/ Pharmaceuticals
o Travel/Transportation
o Utilities
Specific Skills
The position requires very strong interpersonal skills, oral and written communication skills; analytical capabilities, leadership skills, and the ability to manage and drive multiple projects.
Language Skills
German / English perfectly bilingual]]>
To support their continuous growth and expand their market share especially in Germany, our Client is looking for a Senior Business Development Manager.
Our client operates around the world, 24/7, to provide their customers the best experience in every interaction. They integrate all communication channels to create unique solutions and deliver outstanding customer experiences. ]]>
Sachant que votre Périmètre fonctionnel s’exercera sur la région « EMEA South » soit la France représentant 70% du CA de la région puis le BENELUX et l’Europe du Sud (ltalie, Espagne/Portugal).
• Analyse de l'activité de la région et accompagnement des différents départements supports et opérationnels des entités qui la composent et notamment :
• Construction du Budget annuel selon les recommandations du groupe et révision mensuelle en fonction de l'évolution de l'activité en cours d'année
• Participation à l’élaboration du LRP (Long range plan - plan stratégique)
• Reporting mensuel à destination de la maison mère et du siège européen notamment l’analyse de l'activité, le calcul et explication des écarts par rapport à l'objectif et à l’exercice précèdent
• Analyses régulières de l'activité selon les objectifs définis en collaboration avec les autres départements support et opérationnels - définition et suivi des principaux KPl's:
o Produits : analyse du chiffre d'affaires et explication des marges; suivi des produits stratégiques et des résultats des politiques mises en place,
o circuits de distribution : analyse de la performance de chaque canal de distribution, suivi du SDS, vision BTB
o Suivi d’une entité support au développement des business units (outils et business plan...) -vision BTC
o suivi des actions et du budget marketing. Propositions d'axes d'optimisation.
* Synthèse des conclusions et réalisation de présentations pour les différentes réunions opérationnelles : Comités Exécutifs, Business review, LRP...
En tant que Manager FP&A EMEA South, vous serez le garant de la qualité et de la pertinence des informations et analyses fournies.
]]>
Experience
Langues
Français / Anglais Courants.
Compétences personnelles
Vous êtes reconnu comme étant
. ]]>
Main Duities :
New Business Development
A key part of this job description is to develop a robust pipeline of new business coming in to the company. This requires a thorough knowledge of the market (here a vertical knowledge of either the Banking & Insurance Industry or Pharmaceutical or Digital Industry, or Entertainment or Travel or Aeronautics Industry would be appreciated), the solutions/services the company can provide, and of the company’s competitors.
Closing Deals
Winning new clients by providing winning CRM Outsourcing solutions with a primary focus on the EMEA Market –approximately 30 to 50% travel.
Other Duties/Responsibilities:
You perform those customary services in a business development role, including, but not limited to:
• Developing a network of potential sales leads
• Creating and delivering presentations and proposals to Client’s prospects
• Leverage
• Negotiation of contracts with potential clients
• Managing, attending and overseeing tours and site visits at the Client’s sites in various locations throughout the world ]]>
A bachelor’s degree in Management or Sales & Marketing is required. An MBA or any Equivalent is preferred.
Professional Background :
Should have extensive experience in prospecting & selling (long selling process & high added value sales) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers
Must have at least 5 successful years of experience in sales track record in the Contact Center / Outsourcing & Offshoring Industry or at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions to Clients within one of the following industries
o Media/communications
o Financial Services
o Healthcare/ Pharmaceuticals
o Travel/Transportation
o Utilities
Languages : English perfectly bilingual, Other European Languages appreciated (Dutch, German, Russian, Polish …)]]>
To support their continuous growth and expand their market share especially in the Region EMEA, our client is looking for Top senior Executive Business Development Managers.
Our client operates around the world, 24/7, to provide their customers the best experience in every interaction. They integrate all communication channels to create unique solutions and deliver outstanding customer experiences.
Main Responsibilities
• Management of the Regional Service Centre Operations Team of 16 sites across Europe, policy definition, strategy setting, KPI setting and objective setting in cooperation with regional management.
• Integration of CPS (Common Personalisation System) : releases, improvements, utilisation) and ensure the interface with CPS teams, support and development.
• Ensure the follow up of logical security audits and corrective action plan.
• Management of costs based on forecasts.
• Management of CAPEX investment process, cost control and budgets. Screening and challenging all Operational Investments; including annual budgeting & planning.
• Optimization and best practice realization of company assets along with ongoing process improvement. Fostering and developing talent within the region.
• Support Regional bid activity by producing estimates and detailed costing for new business projects and preparing detailed transition plans. Client presentations.
• Timely and accurate reporting on all aspects of the Regional Operations, to meet management requirements and in conformance with Group standards
• Develop and implement policies and procedures consistent with the Global Operations standards. Includes management of workflows, documentation and reporting support processes, quality & security management and 3rd party audit compliance.
• Planning and support of implementation of new systems, equipment and facility upgrades, software changes in line with Global Operations standards.
• Analysis and contribution to strategic planning, complex problem resolution, mergers & acquisitions and troubleshooting.
• Oversee proposals through to establishment of operational footprint rationalisation and sub-co network integration.
• Participate in recruitment process of Service Centre managers
With a minimum of 10 year experience, specific additional skills include:
•Seasoned man manager with proven experience in setting company objectives
•Experience in managing a multi-cultural team for a global company
•Operations management in a high-tech environment, ideally the smart card industry
•Background of exploiting process improvement tools
•Successful project management experience
•Expert knowledge in production management, ideally from banking, smart cards, semi conductor or electronics environment
•Have 7 years minimum experience in Operations Management ]]>
Coordinate and monitor action across RMEA perimeter and portfolio (including Russia and South Africa)
• Responsible for a Customer Portfolio across RMEA for various business units
• Responsibility for cash collection and dispute management of the Accounts Receivable ledger, ensuring customers are contacted and all queries are forwarded to the relevant Business Units and actively escalated.
• Working with the Group Credit Management team to provide relevant information relating to the contract and order release process (Order to Cash integrated flow, Credit limit Management, Credit risk mitigation, Incoterms, Clients guarantees).
• Processing various reports for subsequent distribution including accounts receivable ageing and dispute reports.
• Working closely with the local Sales Team with a balanced approach between business and control over the Credit risk; escalating elements of risk for appropriate action, and finally assessing the contractual financial terms.
• Establishing the necessary bonds internally and externally within the Region and inside the Group to achieve your mission
• Monitoring the DSO / Credit Risk and all related actions to achieve the targeted objectives.
]]>
Have acquired a minimum of 10 years in the Credit area with at least 4-5 years relevant experience in a Manufacturing Industry within the field of Credit Management with an International exposure in MEA.
• DSO, Order to Cash, Incoterms, Ageing, Dunning and Dispute management, Credit risk Mitigation are concepts that are familiar.
• Strong Accounting Fundamentals
Other Skills
Our Client is a Global Player in the Field of Electro-Mechanical Technology and IT Associated Services. THe region (300 people) includes multi-sites & several legal entities. It is in the same time , a mature actor in a phasis of structuration & optimization of their processes and their tools.
Various IT systems – Several projects initiated by the Group Corporate Credit Manager
Complex matrix organization ( by Business Unit , by geographical scope, by …. By ….) Multisite (5) region , multi legal entities (3) with not fully dedicated remote indirect team
Travel 10 to 20% max ]]>
Main Responsibilities
• Management of the Regional Service Centre Operations Team of 16 sites across Europe, policy definition, strategy setting, KPI setting and objective setting in cooperation with regional management.
• Integration of CPS (Common Personalisation System) : releases, improvements, utilisation) and ensure the interface with CPS teams, support and development.
• Ensure the follow up of logical security audits and corrective action plan.
• Management of costs based on forecasts.
• Management of CAPEX investment process, cost control and budgets. Screening and challenging all Operational Investments; including annual budgeting & planning.
• Optimization and best practice realization of company assets along with ongoing process improvement. Fostering and developing talent within the region.
• Support Regional bid activity by producing estimates and detailed costing for new business projects and preparing detailed transition plans. Client presentations.
• Timely and accurate reporting on all aspects of the Regional Operations, to meet management requirements and in conformance with Group standards
• Develop and implement policies and procedures consistent with the Global Operations standards. Includes management of workflows, documentation and reporting support processes, quality & security management and 3rd party audit compliance.
• Planning and support of implementation of new systems, equipment and facility upgrades, software changes in line with Global Operations standards.
• Analysis and contribution to strategic planning, complex problem resolution, mergers & acquisitions and troubleshooting.
• Oversee proposals through to establishment of operational footprint rationalisation and sub-co network integration.
• Participate in recruitment process of Service Centre managers ]]>
With a minimum of 10 year experience, specific additional skills include:
•Seasoned man manager with proven experience in setting company objectives
•Experience in managing a multi-cultural team for a global company
•Operations management in a high-tech environment, ideally the smart card industry
•Background of exploiting process improvement tools
•Successful project management experience
•Expert knowledge in production management, ideally from banking, smart cards, semi conductor or electronics environment
•Have 7 years minimum experience in Operations Management ]]>